Simply download the Saffely app from the Apple App Store or Google Play Store, create an account with your email address, and follow the on-screen instructions to set up your profile.
Saffely services are currently available in select cities. Check our app for a list of supported locations and stay tuned for updates as we expand. If a location is not immediately available, you can request it and join a waitlist. If we get enough requests, we will roll out in your neighborhood!
Download the app and click Protect My Home on the dashboard. Enter the Address of property you wish to protect, then select the address from the drop down menu. If a patrol is available in your area click one of the available options. If no patrols are available in your area click “Let Us Know” and we will let you know as soon as it becomes available.
Once you’re logged in, choose the type of service you need (e.g., home security, event security), select the time and date, and confirm your location. Our system will handle the rest, connecting you with available security professionals.
All Saffely guards must adhere to the Saffely Standards. This includes thorough background checks, extensive training well beyond the industry average, and are licensed according to local regulations to ensure you receive the highest standard of security service.
Pressing the panic button immediately alerts our nearest security professionals who will respond to your location as quickly as possible. The app will provide you will real-time updates on your guards location and ETA.
Of course! If you subscribe to protect your home with Saffely, the protection is 24 hours. Our booking services are available around the clock to ensure that you have access to top-tier security whenever you need it. Simply use our app to book the necessary services at any time.
Yes, our guards are trained to handle and intervene in criminal activities effectively while ensuring the safety of all parties involved. They operate within the legal boundaries set by local laws to provide the best possible outcome.
Protecting your privacy is paramount at Saffely. We use encrypted communications and secure data storage solutions to safeguard all client information. Our staff is also trained in privacy protocols to ensure confidentiality is maintained at all times. As an additional precaution, only a users first name is shared with our gaurds.
Pricing is based on the type of service requested, the duration of the service, and the location. You can get a detailed quote directly through the app before confirming your request.
Saffely is committed to the continuous professional development of our security staff. We conduct regular training sessions, including physical fitness, situational awareness, customer service, and emergency response drills to ensure our team is always ready and capable.
Our customer support team is available 24/7. You can reach us via the support section in the app, by phone, or email, all listed under the 'Contact Us' section of our app or website.
